Today more than ever, it’s essential to take advantage of all the tools available to landscaping companies. Everyday our clients are seeing a higher cost per lead and lower conversion rate due to growing competition and market saturation, it’s necessary to utilize a CRM to ensure steady growth and complete domination of your service area.
There are several reasons why one should use a CRM to manage a landscaping company :
CRM will help you keep track of all customers
It’s called customer relationship management software for a reason. The primary purpose of a CRM is to keep track of the customer database. Over the years, traditional CRM changed from just a customer management tool to be a full system that allows businesses to manage daily functions.
CRM will enable you to keep track of leads
Leads are the life source of any business. Without leads, there are no new customers. Feel pros CRM allows you to track all incoming leads either from websites, phone calls, flyers, or other sources by utilizing tracking phone numbers. All the leads are also recorded, which allows better QA/QC for sales and receptions.
CRM will help you manage invoices and proposals
You can send custom invoices and proposals to customers with just one click with the custom proposal module. Once the proposal is created and sent, the customer receives an URL with the link to the custom proposal, which then they can sign. Once the proposal is signed, our system is notified, and the bid changes’ status to approved
CRM will help you better track projects
Loss of productivity accounts for a large portion of profit loss for any business. By keeping track of productivity for the whole team, our CRM will enable you to streamline processes to maximize your landscaping business profit. Use our project management modules and custom analytics dashboards, and inventory management system to calculate profit from each job.
Increase customer lifelong value with more actionable data
Keep track of all customer data, including past projects, prices, invoices, special requests, etc. So, give each customer a unique experience. Our marketing module enables you to send out emails using the most popular email marketing tool such as Mailchimp. Automatically grow you email list with our CRM.
CRM will allow you to get more customer reviews
Our automated review generation tool is designed to automate the review generation process. Once a job is finished, automatically send out an email to solicit a review for Google, Yelp, and other popular sites.