Why call tracking is important for contractors?

In marketing, it’s all about tracking and measuring all the different campaigns and fine tweak what works and what doesn’t. No same campaign or marketing strategy works for two businesses. Depending on the target audience, the outcome for the same strategy might be different. One of the most overlooked tracking methods happens not to record phone calls to determine the leads’ quality. You cannot only determine the quality of the leads coming from these leads, but you can also train the staff on how to address customers better.
At Field Pros, we have made call tracking and recording the main priority because we are business owners ourselves. We faced this same issue for years and never knew how to extract valuable data properly. Sure, several software and services do this, but how do we extract useful data from this?

How does our CRM track calls?

We use proprietary dashboards

Our Ai driven CRM dashboard is built for contractors to extract as much valuable data as we can. As business owners ourselves, we know what data we are exactly looking for.

Assign phone numbers for each campaign

One of the best ways to track campings and calculate ROI from them is to use separate phone numbers to see what works and what doesn’t. Each flier, billboard, a salesperson has their unique phone number, making tracking the campaign’s success much more manageable.

Record phone calls to verify leads

As business owners, we always find ways to improve our business’s growth and sustainability. By having a voice recording of every call, we can better train our sales staff and track ROI from any campaign with a tracking phone number.

Partnership with leading call tracking service provider

Our robust platform utilizes industry-leading platform like Twilio in partnership to provide state of the art voice-related services to our customers. FieldPros CRM uses Trello API to provide all the different voice-related services offered by Twilio.